Frequently Asked Questions
Where can I buy Buckle Toys?
Our toys are currently available online in the USA, Australia, Canada, Europe. If you are a retailer interested in carrying our unique product line, contact us or purchase online at Faire
What is the recommended age?
12 months - 4 years. Also helpful for children with developmental special needs and autism.
How fast will I receive my toy in the mail?
Processing time: 1-2 business days.
USPS Shipping: 3-5 business days
USPS Expedited: 2-3 business days.
Standard Shipping to Canada: 1-3 weeks.
United Kingdom: 2-4 weeks. All other countries: 2-4 weeks.
How much is shipping?
USA Standard is $4.99 Flat Rate or FREE on orders over $35.
USA Expedited starting at $9.99 and varies by order size.
International Standard starting at $14.99 and varies by order size. Import taxes and fees may apply and will be due upon delivery. *UK customers will receive an additional £8 Royal Mail handling fee due upon delivery.
Do you ship internationally?
Yes, our entire collection is available to ship worldwide. Shipping times are longer and more expensive, and the recipient may be subject to import taxes, custom tariffs and fees, which are levied once shipment reaches your country. We have no control over these charges and cannot predict whether or not they will be applicable.
What is your return policy?
Returns and Exchanges are accepted within 30 days of purchase. Email firstname.lastname@example.org stating you would like to return or exchange and provide your order name and purchase date.
Are these toys safe?
Yes, all Buckle Toys® meet or exceed industry standard safety testing and requirements. All materials are CPSIA certified.
Will this toy teach my child to un-buckle his car seat?
No. None of the buckles used on Buckle Toys resemble the complexity of the buckles used for safety purposes.
How to clean?
All Buckle Toys are surface washable. When using a washing machine, place the toy in a pillowcase and wash on the gentle cycle in cold water.
Have another question? Feel free to Contact us