Frequently Asked Questions
What is the recommended age?
12 months - 4 years. Also helpful for children with developmental special needs and autism.
How fast will I receive my toy in the mail?
Standard shipping time in the USA is 3-5 business days, Expedited is 2-3 business days.
Standard shipping to Canada is 1-2 weeks. United Kingdom is 2-3 weeks. All other countries is 2-4 weeks.
How much is shipping?
USA Standard is $4.99 Flat Rate or FREE on orders over $30
USA Expedited is $9.99 - Rate may vary by order size.
International Standard is $14.99 - Rate may vary by order size. Import taxes and fees may apply and will be due upon delivery. *UK customers will receive an additional £8 Royal Mail handling fee do upon delivery.
Do you ship internationally?
Yes, our entire collection is available to ship worldwide. Standard shipping can take 2-4 weeks and Express is 2-5 days. For International Express, please contact us for a quote and include your full shipping address and the items your are interested in ordering.
The recipient of an international shipment may be subject to import taxes, customs tariffs, and fees, which are levied once a shipment reaches your country. We have no control over these charges and cannot predict if they will be applicable or what they may be.
What is your return policy?
Returns and Exchanges are accepted within 30 days of purchase. Email firstname.lastname@example.org stating you would like to return or exchange and provide your order name and purchase date.
Are these toys safe?
Yes, all Buckle Toys® meet or exceed industry standard safety testing and requirements. All materials are CPSIA certified.
Will this toy teach my child to un-buckle his car seat?
No. None of the buckles used on Buckle Toys resemble the complexity of the buckles used for safety purposes.
How to clean?
All Buckle Toys are surface washable. When using a washing machine, place the toy in a pillowcase and wash on the gentle cycle.
Have another question? Feel free to Contact us